Refund policy
1. Defective or Incorrect Items:
If an item is defective, damaged, or incorrect, please contact us through the contact form on this website within seven days of delivery.
Returns or exchanges are accepted only when the item is unused and kept in its original condition, including tags, packaging, and accompanying documents.
If a replacement is unavailable, a refund will be issued.
2. Customer-Initiated Returns:
Returns or exchanges for customer preference, including incorrect size, a difference from the expected appearance, or an ordering mistake, are not accepted.
Please review the product description, size, materials, and condition before placing your order.
3. Vintage & Antique Items:
Vintage and antique items may show signs of age and individual variation.
Marks, stains, patina, wear, and other age-related characteristics described on the product page are not considered defects and are not eligible for return or exchange on that basis.
4. Return Shipping & Refunds:
We will cover return shipping costs for defective, damaged, or incorrect items.
When a refund is issued, it will generally be processed through the original payment method after the returned item has been inspected.
The time required for the refund to appear may vary depending on the card issuer or financial institution.
5. Return & Exchange Process:
If you wish to request a return or exchange, please contact us through the contact form on this website before sending the item back.
Returns sent without prior contact may not be accepted.